Aapke Niji Maloomat ka Hifazat
12v par aapka jaankari surakshit rakhna hamara pahlaa kaam hai. Yeh page batata hai ke hum aapke personal details, account activity aur payment ka riwayat kaisa handle karte...
Hamara Privacy Stance
Jab aap 12v par account banate ho, hum aapka naam, email, phone number aur JazzCash, Easypaisa, SadaPay ya Raast se judi jaankari le sakte hain. Yeh maloomat aapka account verify karne, withdrawals process karne aur supported ilaqon mein regulatory zaroorat poori karne ke liye zaroori hai. Hum is data ko teesre farokht nahi karte. Aapka banking details sirf aapke instruction par move
hote hain. Hamara system cookies use karta hai taake aapki lobby history aur preferences yaad rhe.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
Privacy se Related Sampark Kaise Kare
Agar aapka privacy se koi sawal ho, ya aap apna data delete karna chahte ho, hamara support team yahan hai. In tareeqon se hum se rabta kare aur apna issue samjhaiye.
Live Chat Support
12v ke lobby mein settings ke paas live chat khule hue hai. Privacy-related puchhne ke liye click kare aur hamara team turant jawab dega.
Email Support
Privacy concerns ko [email protected] par likhe. Hum 48 ghante mein jawabi email bhejte hain jo aapke request ka hal dega.
Account Settings
Aapka account page par 'Privacy & Data' section mein jaaye aur apne preferences directly manage kare ya data download kare.
Kyun Aap 12v par Bharosa Kar Sakte Hain
Hamara privacy policy transparent aur actionable hai. Hum nahi kehte ke 'sab theek hai'—hum specify karte hain ke aapka data kaun dekh sakta hai, kitne din paas rahta hai, aur kab delete...
Data Minimization
Hum sirf wohi jaankari lete hain jo aapka account chalane ke liye zaroori hai. Extra data mang na karte—sirf verifikation aur legal requirements ke liye.
Encryption in Transit
JazzCash se leke Easypaisa transfer tak, aapka banking link encrypted SSL tunnel mein rehta hai. Hum HTTPS enforce karte hain har transaction par.
No Third-Party Sale
Aapka email, phone, withdrawal history—yeh sab third-party marketers ko na bechi jati, na rent ki jati. Sirf hamara team aur legal bodies dekh sakte hain.
Audit Trail Logs
Har withdrawal, har deposit, har profile change—hamara system record karta hai. Agar aapko doubt ho, hum aapka pura activity history dika sakte hain.
Deletion on Request
Account close karte ho ya data delete mang te ho, hum 30 din mein aapka personal information hard-delete kar dete hain (backup logs chhod kar).
Annual Privacy Review
Hamara privacy posture har saal update hota hai. Pakistan ke qanoon badalne par, hum apna policy refresh karte aur aapko notify karte hain.
Hamara Privacy Approach Kaun Si Cheezen Rokhti Hai
Kai platforms nahi batate ke aapka data kaun dekh sakta hai. Hum alag approach lenthey hain—transparency se, clarity se.
| Kyun hum data nahi bechtey | Hum aapke JazzCash wallet ko targeted ads dekhne wale ad networks ko nahi dete. Aapka account activity sirf aapka hai. |
|---|---|
| Cookie policy clear hai | Tracking cookies hain, par hum confuse nahi karte. Aapke first visit par banner aata hai—opt out kar sakte ho. |
| Withdrawal verification transparent hai | Jab aap Raast se withdraw karte ho, hum kaun sa dokument check kar rahe hain yeh batate hain, kaun nahi. |
| Breach notification time chhota hai | Agar hamari security compromise ho, hum 7 din mein aapko directly mail karte hain, nahi newspaper se pata chalega. |
| Data request answer hota hai | GDPR-style, aap puch sakte ho 'mera aapke paas kaunsa data hai?' hum 14 din mein full report dete hain. |
| SadaPay linked account safe hai | Aapka SadaPay connection hamari side par encrypted wallet mein rehta hai, SadaPay ke paas plain text nahi ata. |
| Privacy by design, nahi by accident | New feature launch karte hain toh pehle privacy impact dekha jata hai. 'Data kya collect kare ge?' yeh pehle socha jata hai. |
Data Handling ke Main Hissay
Aapke privacy ko 12v mein is tarah protect kiya jata hai—har level par, har transaction mein, clear rules ke sath.
Account Signup Data
Sirf naam, email, password hash aur phone number. JazzCash ya Easypaisa account number seedha wallet encryption mein store hota hai, plain nahi.
Transaction Logging
Deposit aur withdrawal ka full audit trail—timestamp, method (JazzCash/SadaPay), amount aur status. Sirf aap aur hamara compliance team dekh sakte hain.
Session & Cookie Handling
Login session 24 ghante mein expire ho jata hai. Cookies sirf lobby preferences aur language setting ke liye—no tracking pixels.
Payment Partner Integration
JazzCash, Easypaisa, Raast aur SadaPay—in sab ke sath hamara data-sharing agreement legal par likha hua hai. Balance details hamari side share nahi hote.
IP & Device Fingerprint
Login risk detect karne ke liye hum aapka IP aur device type temporarily log karte hain. Yeh data 90 din baad purge ho jata hai.
Data Retention Schedule
Active account par sab data hai. Close karne ke baad 30 din backup mein, phir purge. Sirf legal compliance documents 7 saal rahte hain, encrypted.